How do I know I need a virtual assistant?
There are things I just don't know how to do
I'm trying to do everything myself!
I never actually catch up on my work
I'm doing tasks that I'd prefer to hand-off completely
My business can support hiring someone to help without breaking the bank
New opportunities arise but I have to decline potential sources of income
I’ve lost much of the excitement of running my business
How do I set up an appointment with you?
We will meet virtually for all of our meetings using Zoom.
What services do you offer?
Web & logo design for small and growing online businesses; web copy; business branding; web research/data mining; or, we can discuss options not listed.
Is there a contract?
Yes. All jobs require a contract no matter how small the task. This helps and protects both parties and clearly defines the scope of work to be performed.
Do you have office hours?
Office hours are typically 10am EST - 4.30pm EST Monday thru Friday, excluding U.S. holidays.
Do you offer services outside of the U.S.?
Currently, we offer services to U.S., Canada.
What are your retainer packages?
There are 3 monthly retainer packages: RELAX, RELATE, and RELEASE.
Do you have a referral program?
Yes. As a thank you gift, clients will receive a 10% discount* on their next subscription payment if the referral signs a 3-month retainer.
How is my information protected?
SSVA has nondisclosure agreement, NDA language in the contract that protects the information you share with SSVA in addition prohibits SSVA from sharing with a third party without written consent.
Do you also offer support for one-time/special projects?
Yes. We will gladly provide a quote for you providing we currently have the bandwidth and tools to provide clients with the best results.
How will I know what you're working on?
You will have your own client portal. Everything you need will be located in your password-protected client portal for you to access 24/7.
What if I need a service you don't provide?
It depends. Let’s discuss and find out what it would take to make this happen for you. If it turns out that this project wouldn’t be a fit for SSVA, we may be able to provide you with a referral.
How can I make the most of my experience with Suite Serenity VA?
We generally start with your budget for one-time projects; you can prepare by jotting down the tasks you want to delegate to SSVA; be specific about the scope of work and what your expectations are for customary turnarounds so that we launch our collaboration on the best foundation!
How will we communicate?
Clients will communicate thru various means including email, Zoom, SLACK and pre-scheduled weekly touch-base chats., as appropriate.
I think I want to work with you, how do I start?
Great! I am looking forward to learning more about you. Just complete the form below and send. We'll take care of the rest.
*Discounts and other promotions subject to change without notice.
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